FAQ

Still Have Questions? Below are some of the most common questions our customers have asked us! If you don't find what you're looking for, please send us an email at support@drinkvinut.com.

Send an Email

FAQ

Still Have Questions? Below are some of the most common questions our customers have asked us! If you don't find what you're looking for, please send us an email at support@drinkvinut.com.

Send an Email

🍍 General Questions

VINUT is premium, 100% real fruit juice crafted with tropical fruits sourced from Vietnam. Our juices are not from concentrate, with no added sugar, no preservatives, and bursting with authentic fruit flavor and nutrients. We offer over 20 exotic flavors — from mango and dragon fruit to lychee and soursop — made to fuel your wellness rituals.
Because your body deserves better than artificial flavors and sugar bombs. VINUT gives you the real thing — delicious juices made from nature’s finest fruits, packed with vitamins and antioxidants. Whether you’re fueling your day, rehydrating post-workout, or simply craving something refreshing and real, VINUT is your go-to.
2 Exclusive Benefits:
✔️$30 gift card to use towards your next order
✔️Free VIP shipping for US orders & discounted for international!
Gift cards will be emailed once your order is delivered, and expire 30 days from issuance.
Please note: The $30 gift card deal is only available for each customer's FIRST purchase of a Discovery Box. This is a one time offer.
We’d love to work with you. Please visit our [Wholesale & Distribution page] or reach out to distribution@drinkvinut.com for information on bulk orders, wholesale, distribution, and retail partnership opportunities.
For all support-related inquiries, please email support@drinkvinut.com. Our team is here to help!
If your order didn’t meet expectations, we’re here to make it right. Please email orders@drinkvinut.com within 45 days of purchase with your order details. We currently offer satisfaction guarantees on first-time orders of each individual flavor. This does not apply to our sample packs.

VINUT is premium, 100% real fruit juice crafted with tropical fruits sourced from Vietnam. Our juices are not from concentrate, with no added sugar, no preservatives, and bursting with authentic fruit flavor and nutrients. We offer over 20 exotic flavors — from mango and dragon fruit to lychee and soursop — made to fuel your wellness rituals.
2 Exclusive Benefits:
✔️$30 gift card to use towards your next order
✔️Free VIP shipping for US orders & discounted for international!
Gift cards will be emailed once your order is delivered, and expire 30 days from issuance.
Please note: The $30 gift card deal is only available for each customer's FIRST purchase of a Discovery Box. This is a one time offer.
For all support-related inquiries, please email support@drinkvinut.com. Our team is here to help!

Because your body deserves better than artificial flavors and sugar bombs. VINUT gives you the real thing — delicious juices made from nature’s finest fruits, packed with vitamins and antioxidants. Whether you’re fueling your day, rehydrating post-workout, or simply craving something refreshing and real, VINUT is your go-to.
We’d love to work with you. Please visit our [Wholesale & Distribution page] or reach out to distribution@drinkvinut.com for information on bulk orders, wholesale, distribution, and retail partnership opportunities.
If your order didn’t meet expectations, we’re here to make it right. Please email orders@drinkvinut.com within 45 days of purchase with your order details. We currently offer satisfaction guarantees on first-time orders of each individual flavor. This does not apply to our sample packs.

🌱 Ingredients & Nutrition

Yes — our juices are 100% not-from-concentrate (NFC). That means no artificial additives, no preservatives, and no concentrate reconstitutions — just the real fruit, cold-filled for freshness and integrity.
VINUT juices are certified organic by USDA and EU Organic. Look for the organic badge on our labels or product pages.
No. VINUT never adds refined sugar or artificial sweeteners. Any sweetness comes naturally from the fruit itself.
Yes! Our products are gluten-free, vegan-friendly, and non-GMO. We also hold certifications including FDA, BRC, HACCP, GMP, Halal, and USDA Organic (varies by product).
VINUT juices are made from natural ingredients without artificial additives. That said, we recommend consulting your healthcare provider before consuming during pregnancy or breastfeeding.
Absolutely! Our juices are made from real fruit with no junk. Many parents choose VINUT as a clean, kid-safe alternative to sugary sodas or artificial drinks.
Our juices contain naturally occurring fruit sugars and are not classified as keto. We recommend checking the nutrition label for your preferred flavor and consulting your healthcare provider for medical-specific guidance.

Yes — our juices are 100% not-from-concentrate (NFC). That means no artificial additives, no preservatives, and no concentrate reconstitutions — just the real fruit, cold-filled for freshness and integrity.
No. VINUT never adds refined sugar or artificial sweeteners. Any sweetness comes naturally from the fruit itself.
VINUT juices are made from natural ingredients without artificial additives. That said, we recommend consulting your healthcare provider before consuming during pregnancy or breastfeeding.
Our juices contain naturally occurring fruit sugars and are not classified as keto. We recommend checking the nutrition label for your preferred flavor and consulting your healthcare provider for medical-specific guidance.

VINUT juices are certified organic by USDA and EU Organic. Look for the organic badge on our labels or product pages.
Yes! Our products are gluten-free, vegan-friendly, and non-GMO. We also hold certifications including FDA, BRC, HACCP, GMP, Halal, and USDA Organic (varies by product).
Absolutely! Our juices are made from real fruit with no junk. Many parents choose VINUT as a clean, kid-safe alternative to sugary sodas or artificial drinks.

📦 Shipping & Delivery

Orders typically ship within 1–3 business days and arrive within 3–7 days depending on your location. You’ll receive tracking information once your order ships.
Shipping is free on orders over $75 within the continental U.S. Subscribe & Save orders receive free shipping at any order value. Orders under $75 or not subscribe & save will have shipping calculated at checkout (shipping rates will be discounted by 70% for customers). Additional fees may apply for Alaska, Hawaii, or international orders.
We currently ship to select international countries. Please contact support@drinkvinut.com for specific availability in your region.
Large orders may ship in multiple boxes. If your package appears incomplete, allow 24–48 hours for the remaining shipment to arrive. For further assistance, contact us at orders@drinkvinut.com.
Email orders@drinkvinut.com within 5 days of delivery with photos of the damaged product and packaging. We’ll work to resolve the issue promptly.

Orders typically ship within 1–3 business days and arrive within 3–7 days depending on your location. You’ll receive tracking information once your order ships.
We currently ship to select international countries. Please contact support@drinkvinut.com for specific availability in your region.
Email orders@drinkvinut.com within 5 days of delivery with photos of the damaged product and packaging. We’ll work to resolve the issue promptly.

Shipping is free on orders over $75 within the continental U.S. Subscribe & Save orders receive free shipping at any order value. Orders under $75 or not subscribe & save will have shipping calculated at checkout (shipping rates will be discounted by 70% for customers). Additional fees may apply for Alaska, Hawaii, or international orders.
Large orders may ship in multiple boxes. If your package appears incomplete, allow 24–48 hours for the remaining shipment to arrive. For further assistance, contact us at orders@drinkvinut.com.

🔁 Subscriptions

Yes! Subscribe and save on your favorite flavors. Enjoy 15% off every order, priority shipping, and exclusive subscriber-only perks.
Signing up for a subscription is super simple. Once you select your product, you can place a one-time order at full price OR subscribe and save. Subscribing saves you 15% on every order, gets you free shipping in the contiguous U.S., and you can swap, skip, or cancel anytime! So...do with that what you will. Visit our subscription page!
You can easily swap flavors, skip a shipment, or change your delivery frequency through your account dashboard. For assistance, reach out to subscription@drinkvinut.com.
Of course! You can login to your account, click on your subscription, and click “skip next order”!
Absolutely! Log in to your account, click “Manage Subscriptions” and “Set next order date,” then choose your date. It's as easy as 1, 2, 3.
We’ll send subscriber-only discounts, exclusive early access to flavors, and more to your email inbox! P.S. the longer you’re with us, the greater the rewards!
Absolutely. You're in control — cancel or pause anytime with no hassle.
Subscribers get:

15% off every recurring order

Free shipping (U.S. only)

First access to new flavors

Exclusive offers and seasonal bundles
We’d never tell you what to do, but we should mention subscribers get 15% off every order. Every. Single. Order. Oh, and we also offer a satisfaction guarantee* on all of our beverages...so there's also that.
Shoot us an email at subscription@drinkvinut.com
You bet! While you get special pricing as a subscription customer, feel free to cash in on regular promotions by logging out of your subscription account before checkout.
Generally, you'll receive your Vinut within 10 business days of your charge date.

Yes! Subscribe and save on your favorite flavors. Enjoy 15% off every order, priority shipping, and exclusive subscriber-only perks.
You can easily swap flavors, skip a shipment, or change your delivery frequency through your account dashboard. For assistance, reach out to subscription@drinkvinut.com.
Absolutely! Log in to your account, click “Manage Subscriptions” and “Set next order date,” then choose your date. It's as easy as 1, 2, 3.
Absolutely. You're in control — cancel or pause anytime with no hassle.
We’d never tell you what to do, but we should mention subscribers get 15% off every order. Every. Single. Order. Oh, and we also offer a satisfaction guarantee* on all of our beverages...so there's also that.
You bet! While you get special pricing as a subscription customer, feel free to cash in on regular promotions by logging out of your subscription account before checkout.

Signing up for a subscription is super simple. Once you select your product, you can place a one-time order at full price OR subscribe and save. Subscribing saves you 15% on every order, gets you free shipping in the contiguous U.S., and you can swap, skip, or cancel anytime! So...do with that what you will. Visit our subscription page!
Of course! You can login to your account, click on your subscription, and click “skip next order”!
We’ll send subscriber-only discounts, exclusive early access to flavors, and more to your email inbox! P.S. the longer you’re with us, the greater the rewards!
Subscribers get:

15% off every recurring order

Free shipping (U.S. only)

First access to new flavors

Exclusive offers and seasonal bundles
Shoot us an email at subscription@drinkvinut.com
Generally, you'll receive your Vinut within 10 business days of your charge date.

🥭 Product Details

Most VINUT juices are shelf-stable and can be stored in a cool, dry place until opened. We recommend storing all drinks in the refrigerator for the best taste. Once opened, refrigerate and consume within 5–7 days. Always check the label for specific storage instructions.
No. VINUT juices are preservative-free. We use cold-filling and aseptic techniques to ensure shelf stability without additives.
Some juices, especially those with exotic fruits like mango or dragon fruit, naturally contain pulp or fiber particles. Shake gently before opening for best results.
Anytime you crave a real, refreshing experience — whether it’s in the morning, post-workout, or as a clean energy boost throughout the day.
Each bottle or can is one serving, unless otherwise labeled.
Yes! VINUT is made with natural fruit ingredients and no added sugars, making it a clean option for daily hydration and nutrition.

Most VINUT juices are shelf-stable and can be stored in a cool, dry place until opened. We recommend storing all drinks in the refrigerator for the best taste. Once opened, refrigerate and consume within 5–7 days. Always check the label for specific storage instructions.
Some juices, especially those with exotic fruits like mango or dragon fruit, naturally contain pulp or fiber particles. Shake gently before opening for best results.
Each bottle or can is one serving, unless otherwise labeled.

No. VINUT juices are preservative-free. We use cold-filling and aseptic techniques to ensure shelf stability without additives.
Anytime you crave a real, refreshing experience — whether it’s in the morning, post-workout, or as a clean energy boost throughout the day.
Yes! VINUT is made with natural fruit ingredients and no added sugars, making it a clean option for daily hydration and nutrition.

💳 Payment & Support

2 Exclusive Benefits when ordering the Discovery Box:
✔️$30 gift card to use towards your next order
✔️Free VIP shipping for US orders & discounted for international!
Gift card can be applied once per order, for all products excluding the purchase of a discovery box or gift card. The gift card expires 30 days from when you receive it. Gift card will be emailed to each customer once their order is delivered.
Please note: The $30 gift card deal is only available for each customer's FIRST purchase of a Discovery Box. This is a one time offer.
We accept all major credit cards! We also have alternative payment methods: Shop Pay, Shop Pay Installments*, PayPal, Apple Pay, Amazon Pay, Google Pay, and Klarna! However, only major credit cards and PayPal are currently eligible payment options for subscription orders.

*Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers
Yes. All transactions are encrypted and processed securely. We never store or sell your personal information.
*Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers
When checking out through Shop Pay for orders $50-$1,000, you have the option to pay over time in 4 installments at no extra charge. However, gift cards cannot be purchased through installments.
Yes! You can ship a gift directly to someone’s address or purchase a VINUT digital gift card for instant delivery.
Contact us at orders@drinkvinut.com within 45 days of purchase. Refunds apply to first-time orders and unopened items. We’re here to make your experience risk-free.
Easy. Just log into your account and update your payment info anytime!
When checking out through Shop Pay for orders $50-$1,000, you have the option to pay over time in 4 installments at no extra charge. However, gift cards cannot be purchased through installments.
We only offer digital gift cards, which are redeemable only at drinkolipop.com. Digital Gift cards purchased with or without product are delivered to the email address of your choice and are non-refundable.

2 Exclusive Benefits when ordering the Discovery Box:
✔️$30 gift card to use towards your next order
✔️Free VIP shipping for US orders & discounted for international!
Gift card can be applied once per order, for all products excluding the purchase of a discovery box or gift card. The gift card expires 30 days from when you receive it. Gift card will be emailed to each customer once their order is delivered.
Please note: The $30 gift card deal is only available for each customer's FIRST purchase of a Discovery Box. This is a one time offer.
Yes. All transactions are encrypted and processed securely. We never store or sell your personal information.
When checking out through Shop Pay for orders $50-$1,000, you have the option to pay over time in 4 installments at no extra charge. However, gift cards cannot be purchased through installments.
Contact us at orders@drinkvinut.com within 45 days of purchase. Refunds apply to first-time orders and unopened items. We’re here to make your experience risk-free.
When checking out through Shop Pay for orders $50-$1,000, you have the option to pay over time in 4 installments at no extra charge. However, gift cards cannot be purchased through installments.

We accept all major credit cards! We also have alternative payment methods: Shop Pay, Shop Pay Installments*, PayPal, Apple Pay, Amazon Pay, Google Pay, and Klarna! However, only major credit cards and PayPal are currently eligible payment options for subscription orders.

*Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers
*Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers
Yes! You can ship a gift directly to someone’s address or purchase a VINUT digital gift card for instant delivery.
Easy. Just log into your account and update your payment info anytime!
We only offer digital gift cards, which are redeemable only at drinkolipop.com. Digital Gift cards purchased with or without product are delivered to the email address of your choice and are non-refundable.